FAQS

How do I book an appointment and what are your prices and available dates?

For prices, and appointment availability, go to BOOK AN APPOINTMENT on the menu.

Will I get my deposit back?

The cost of your deposit will be deducted off of your final balance. In the event of cancellation, deposits are non-refundable for any cancellation reason.

Do I need to send my hair prior to my appointment?

If you are having a lace frontal wig, or lace frontal sew-in, you will need to drop off or send in your frontal (via Royal Mail track + signed) 3-5 days (No earlier!) prior to your appointment.

I want extra information, what do I receive in my confirmation email?

In your confirmation email you receive: Date, Time and Location of your appointment, as well as important instructions to follow.

I am trying to book an appointment, but it is showing no appointments available, what do I do?

If the dates are not available, that means we are FULLY BOOKED on that service for the current or next month. We may open up more dates due to high demand so check our booking system regularly. Please send us an email and we can check future availability.

If the dates are still not available for 3 months in advance, that means dates haven’t been open yet.

I need to cancel/reschedule my appointment, what do I do?

You are able to cancel/reschedule on our appointment system or via your appointment conformation email all deposits are non-refundable in the event of a cancellation.

I have seen a last minute appointment for today or tomorrow can I book it?

Yes, you can book this appointment but you MUST contact us to let us know before hand via; info@thinkwigs.com

HAIR

How much hair would you recommend for a lace frontal wig or sew-in?

We recommend 3 bundles and a frontal/closure for 12inches to 24inches and 4 bundles and a frontal/closure for 26inches to 30inches.

How long does a lace frontal wig or lace frontal sew-in last?

How long they last depends on a variety of factors and can range anything from 3 weeks to 2 years. It depends on your skin type, hair vendor, hair type, hair line, maintenance, and protection and how many times you wear your lace frontal unit and personal preferences. We recommend also having a closure wig for daily wear.

Lace frontals are a very high maintenance hairstyle due to the methods used to create a realistic hairline, on the other hand, lace closures are a medium maintenance hairstyle.

What is the difference between a lace frontal and a lace closure?

A lace frontal extends from ear to ear (typically comes sized as 13” x 4” or 13” x 6”) We strongly advice that these are cut and installed by a professional.

On the other hand, a lace closure covers the parting area only (typically comes sized 4×4, 5×5,6×6) Perfect for beginners.

WIGS

What are the benefits of a wig in comparison to a sew-in?

A wig lasts longer as it is a unit, there is also decreased tension on your scalp. A wig is also easier to maintain as you can remove and reapply the unit to take care of it.

Can I wear your Ready Made wigs straight from the packet?

Our closure wigs are perfect for beginners it is simple to cut the lace and wear.  Our frontal wigs are designed to be fitted with glue or without glue (depends on your preference) and installed by a professional. For glueless frontals we do advise they are fitted by a professional.

Do you use glue and how long will it last?

We use our TW MELT DOWN lace glue depending on your preference to secure frontals, how long it lasts depends on your skin type and hairline. And with proper maintenance, it can last up to 1 to 2 weeks.

I sent my hair, have you received my hair?

To check the status of your hair delivery, please refer to your own tracking details.

Do you sell hair?

Yes we do. When placing your order with Thinkwigs if you would like it delivered to the home studio for your appointment, please enter 4 JENNY STREET, WORSLEY. MANCHESTER. M28 3ZJ and put our address as the delivery address.

Do you offer full lace wig fittings or just customisation and styling of a wig I already own?

We do offer full lace wig fittings and 360 frontal wig fittings. We strongly advice a fitting appointment for any frontal wigs.